Glatfelter Insurance

Genuine interest in learning more

Pallav Bhonde, Sr Programmer Analyst, Glatfelter Insurance Group

"Hitachi Solutions had a genuine interest in learning more about our business rather than just asking us to provide a set of requirements to be implemented."

Glatfelter Insurance Group

  • 500 employees
  • 25,000 policyholders
  • 5 separate CRM systems consolidated into Microsoft CRM
  • Eliminated call conflict among sales groups
  • Created the opportunity for cross selling

Download full case study