Pandora Jewelry Announced as 2015 Visionary Award Winner for Customer Engagement During Microsoft Convergence

April 27, 2015 - Irvine, California - Hitachi Solutions America, Ltd., the 2014 Microsoft Dynamics Global CRM Partner of the Year, is pleased to announce that Pandora Jewelry, LLC was awarded a Microsoft Visionary Award for Customer Engagement during Microsoft Convergence 2015 in Atlanta, Georgia. The annual conference took place from March 16 to March 19, 2015 at the Georgia World Congress Center.

"We are very excited for our client Pandora Jewelry to receive recognition for their success and we send out a big CONGRATULATIONS to the team there!" said Scott Millwood, senior vice president and global CRM leader, Hitachi Solutions America. "We are fortunate to work with a great group of world class clients like Pandora and our whole team is proud of the work we have accomplished together."

With only 12 customers being honored with awards out of more than 500 nominations, Visionary Awards are the highest level of acknowledgement within Microsoft’s new Microsoft Business Leadership Experience program. The program is designed to recognize customers who have achieved astonishing levels of excellence with Microsoft technology. As part of the exclusive Microsoft Business Leadership Experience program, the jewelry company’s accomplishments were highlighted during the Opening Keynote on March 16, 2015.

Pandora Jewelry’s Phillip Kennedy, director of information technology, and Diana Passyn, IT project manager, were in attendance in Atlanta to receive the Visionary Award.  Kennedy was also selected to participate in the Opening Keynote alongside Kirill Tatarinov, executive vice president of the Microsoft Business Solutions Group.

During the Keynote, Kennedy explained how Pandora is using a mobile application connected to Microsoft Dynamics CRM to empower their sales team to easily enter notes while out in the field interacting with store owners. Use of the mobile application exemplifies how Pandora is putting the right tools in the hands of its employees to enable productivity, improve collaboration, and better connect with customers while driving a real business impact.

"We are honored to be recognized for our work utilizing Microsoft technologies," said Kennedy. "We have taken advantage of the full Microsoft stack to greatly improve many areas of our organization.  We greatly appreciate our strong partnership with the Hitachi Solutions team in advancing our xRM initiatives, and are excited about the future vision and roadmap."

With global capabilities and regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and South East Asia, Hitachi Solutions helps its customers successfully compete with the largest global enterprises using powerful, user-friendly, affordable industry solutions based on Microsoft Dynamics CRM and Microsoft Dynamics AX. To learn more, visit


About Pandora Jewelry
PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine metals at affordable prices. PANDORA jewelry is sold in more than 90 countries on six continents through approximately 9,900 points of sale, including more than 1,400 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA employs more than 11,400 people worldwide of whom approximately 7,900 are located in Gemopolis, Thailand, where the company manufactures its jewelry. PANDORA is publicly listed on the NASDAQ OMX Copenhagen stock exchange in Denmark. In 2014, PANDORA’s total revenue was DKK 11,9 billion (approximately EUR 1,6 billion). For more information, please visit

About Hitachi Solutions America, Ltd.
Hitachi Solutions America, Ltd. helps its customers to successfully compete with the largest global enterprises using powerful, easy-to-use, and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as the Microsoft 2014 CRM Global Partner of the Year and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions America provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and South East Asia. For more information, call 949.242.1300 or visit:

About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is a core member of Information & Telecommunication Systems Company of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in North America, Europe, and Asia. The flagship company in the Hitachi Group’s information and communication system solutions business, Hitachi Solutions also offers solutions for social innovation such as smart cities. For more information on Hitachi Solutions, please visit:

About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 326,000 employees worldwide. The company’s consolidated revenues for fiscal 2013 (ended March 31, 2014) totaled 9,616 billion yen ($93.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes infrastructure systems, information & telecommunication systems, power systems, construction machinery, high functional material & components, automotive systems and others. For more information on Hitachi, please visit the company’s website at