Scribe Software Names Customer Effective Top 2010 Data Integration Partner

Scribe plays major role in leading solution implementer’s expanding success in CRM and financial services market

Bedford, NH – March 8, 2011 – Scribe Software, a leading data integration provider, announced today that Customer Effective is Scribe’s Top Data Integration Partner of 2010. Scribe and Customer Effective have participated in each other’s success for more than six years as strategic partners. The companies share their expertise in integrating Microsoft Dynamics CRM and other business-critical applications with customers in a variety of industries. Most recently, they have contributed to each other’s rapid expansion into the financial services market.

“There are other ISVs that purport to have a data integration solution for Microsoft Dynamics CRM, but they don’t have the depth and experience Scribe has,” said Mike Rogers, vice president of business development and marketing at Customer Effective. “Ninety-five percent of our deals include a Scribe license; we invest heavily in training our staff for Scribe as well as Microsoft certifications. Our collaborative, strategic partnership is crucial to our continued growth and success.”

Customer Effective uses Scribe, and particularly the Scribe Adapter for Dynamics CRM, for connecting crucial ERP data and applications with Microsoft Dynamics CRM. While the efficiency of Scribe-based migration and integration gives Customer Effective’s consultants and their customers’ IT teams more time to work on user adoption, the accuracy and availability of ERP data in Microsoft Dynamics CRM is the biggest selling point with users.

One of the Customer Effective clients that is benefiting from using Scribe is Commonwealth Financial Network, the nation’s largest, privately held independent broker/dealer that supports more than 1,400 independent registered representatives with a comprehensive array of financial products and services. When Commonwealth decided to move from a single Microsoft Dynamic CRM installation to a mix of separate tenants across a multi-organization corporate deployment, Customer Effective recommended Scribe.

"We conducted a thorough evaluation of Scribe and it proved to be the perfect solution for this deployment shift,” said Robert Rykowsk, Director of CRM at Commonwealth in Waltham, Massachusetts. “Scribe allows us to move contacts, users, all activities, notes, custom entities — essentially everything — from one business unit into a new business unit in another organization much faster and more easily than any other alternative.”

Another Customer Effective customer using Scribe is Farm Credit Services of Illinois, a farmer-owned cooperative serving the financial needs of Illinois agribusiness.

According to James Fielder, vice president of information systems at Farm Credit Services of Illinois, “When we needed to implement bi-directional data migration between Microsoft Dynamics, ACT, and our existing Loan Origination System, Customer Effective recommended Scribe. With assistance from both companies, we completed the implementation much more quickly than expected. The preconfigured and customizable connectors saved us a lot of time. We were able to quickly access historical data from our ACT within Microsoft CRM, as well as leverage the integration between Microsoft and our Loan Origination System.  The immediate response from our internal customers was, ‘WOW!’”

“One of the major reasons Customer Effective is so successful is that they have made the same high-level commitment to working with Scribe as they have made to working with Microsoft,” said Lou Guercia, president and CEO of Scribe Software.

“Customer Effective is the model of an exemplary partner — for customers, Scribe, and Microsoft.”

Scribe provides partners such as Customer Effective with extensive enablement and support to ensure successful integration implementations and satisfied customers. Scribe partners receive comprehensive support, services, marketing programs, training, and certification in addition to providing the industry-leading integration solution for Microsoft Dynamics.  Over 800 resellers worldwide benefit from Scribe’s programs and products.

About Scribe


Scribe Software is a top provider of cloud and on-premise data integration solutions worldwide. With over 800 partners and 10,000 customers, Scribe has proven its ability to deliver cost-effective, reliable data solutions that give both its customers and partners a competitive advantage in business today. A Microsoft President's Award winner in 2010, Scribe has deep expertise in all Microsoft offerings, including Dynamics CRM Online, Dynamics CRM, Dynamics GP, and Dynamics NAV.  Scribe's expertise also includes Salesforce.com, Oracle, and SAP, among others. Customers and partners span a wide array of industries, including Media & Entertainment, Life Sciences, Financial Services, and Manufacturing. For more information, please visit www.scribesoft.com, follow Scribe on Twitter, or subscribe to the Scribe Blog